åãåãããã€ãã³ãç³ã蟌ã¿ãè³æè«æ±ãã¢ã³ã±ãŒããªã©ãWebçµç±ã§ãŠãŒã¶ãŒããã®åçãéããŠãã¹ã ãŒãºã«ç®¡çãããããšããã·ãã¥ãšãŒã·ã§ã³ã§ãåãåãããã©ãŒã ããããšäŸ¿å©ã§ãã
åãåãããã©ãŒã ã¯ãããã°ã©ãã³ã°ã«é¢ããå°éç¥èãæã¡åãããŠããªããŠããç°¡åã«éèšããããšãå¯èœã§ãã
æ¬èšäºã§ã¯ã誰ã§ãããŒã³ãŒãã§ææ©ãå©çšã§ããããã©ãŒã äœæãµãŒãã¹ã«ã€ããŠè§£èª¬ããŸãã
ç®æ¬¡
- å ¥åãã©ãŒã ã®æŽ»çšçšé
- ãã©ãŒã äœæãµãŒãã¹ãå©çšããã¡ãªãã
-  ãç®çå¥ãããããã®ãã©ãŒã äœæããŒã«12éž
-  ãã©ãŒã äœæåŸã«å ¥åå®äºçãé«ããæ¹æ³
-  ããŠãŒã¶ãŒã«ã©ããªã¢ã¯ã·ã§ã³ãããŠæ¬²ãããããæç¢ºã«ããã
å ¥åãã©ãŒã ã®æŽ»çšçšé
èªç€Ÿã®Webãµã€ãã«å ¥åãã©ãŒã ãèšçœ®ããããšã§ãåãåããåä»ãªã©ãããŸããŸãªãŠãŒã¶ãŒå¯Ÿå¿ãã¹ã ãŒãºã«ãªããŸãã
ãã©ãŒã äœæãµãŒãã¹ãå©çšããã°ããã©ãŒã ç»é¢ãåç¬ã§éçšããããšãã§ããŸããèªç€Ÿã®Webãµã€ããæªæ§ç¯ã§ãããã©ãŒã ã®åžžèšå Žæãç¡ãããšããå Žåã§ãããã©ãŒã äœæãµãŒãã¹ã§çæãããã©ãŒã ã®URLèªäœãSNSçã«æ²èŒããŠããã°ããŠãŒã¶ãŒããã®åçãåãä»ããããšãå¯èœã«ãªããŸãã
æ¬¡ã«æ²ããŠããã®ã¯ãå ¥åãã©ãŒã ã®ããããæŽ»çšçšéã®äžèЧã§ãã
çšé | æŠèŠ |
åãåãããã©ãŒã | 顧客ããã®åãåãããåãä»ãã |
è³æè«æ± | èªç€Ÿã®èª¬æè³æããã¯ã€ãããŒããŒãªã©ã®è«æ±ãåãä»ãã |
å¿åã»ç³ã蟌ã¿ãã©ãŒã | æ±äººå¿åãåçã³ã³ãã¹ãããã£ã³ããŒã³ãªã©ã®å¿åãéãã |
äŒå¡ç»é² | ãµãŒãã¹ã®äŒå¡ãã¡ã«ãã¬äŒå¡ãžã®ç»é²ãåãä»ãã |
äºçŽãã©ãŒã | ã»ãããŒãã€ãã³ãã飲é£åºãªã©ã®äºçŽãåãä»ãã |
ã¢ã³ã±ãŒããã©ãŒã | ååããµãŒãã¹ã®ã¬ãã¥ãŒã顧客ãžã®æºè¶³åºŠèª¿æ»ãªã©ã®ã¢ã³ã±ãŒããè¡ã |
è³Œå ¥ãã©ãŒã | ååããµãŒãã¹ã®è³Œå ¥ãåãä»ãã |
æ¡çšãã©ãŒã | æ±è·è ã®ãšã³ããªãŒãåãä»ãã |
ãã©ãŒã äœæãµãŒãã¹ãå©çšããã¡ãªãã
åãåãããè³æè«æ±ãè³Œå ¥ç³èŸŒã¿ãªã©ããŠãŒã¶ãŒã«ã©ããªã¢ã¯ã·ã§ã³ãããŠã»ãããã«ãã£ãŠãçšæãã¹ããã©ãŒã ç»é¢ã®å 容ã¯å°ããã€å€ãã£ãŠããŸãã
ããã¡ã§ã¯ãã€ãã³ãç³ã蟌ã¿çšã®ãã©ãŒã ãäœãããããã©ãã©ããªå ¥åé ç®ãç«ãŠãŠãã©ããªç»é¢ã«ããã°ããã ããïŒããšè¿·ã£ããããã©ãŒã äœæãµãŒãã¹ãå©çšãããšäŸ¿å©ã§ãã
ãã©ãŒã äœæãµãŒãã¹ã«ã¯ã以äžã®ãããª4ã€ã®ã¡ãªããããããŸãã
â 倿§ãªçš®é¡ã®ãã©ãŒã ãäœæã§ãã
ãã©ãŒã äœæãµãŒãã¹ã§ã¯ããããããããã³ãã¬ãŒãããçšæãããŠããŸãã
ãã©ãŒã éèšã®ç®çã«åãããŠãã³ãã¬ãŒããéžãã§ããã ãã§ãäžãããã¶ã€ã³ã§æ©ãŸããšãããŠãŒã¶ãŒã«ãšã£ãŠèŠãããåããããããã©ãŒã ãçŽ æ©ãåºæ¥äžãããŸãã
â¡htmlãWordPressãªã©ã®å°éç¥èãäžèŠ
WebããŒãžäœæã«é¢ããŠãhtmlãWordPressãªã©ãå°éçãªããšã¯äžåããããªãâŠããšãã人ã§ãããã©ãŒã äœæãµãŒãã¹ãªãç°¡åã«æäœã§ããŸãã
ãã©ãŒã äœæãµãŒãã¹ã¯ããŒã³ãŒãã§ãããŠã¹ã®ãã©ãã°ïŒããããããããã¹ãå ¥åã«ããæäœã ãã§æ°èŠäœæãå®çµããŸãã
ãšã³ãžãã¢ãã³ãŒããŒã®æãåããããšç¡ããã€ãã³ãæ åœè ããåãåããäºå屿 åœè ãèªåã®æå ã§ãã©ãŒã ç»é¢ã宿ãããããšãã§ããŸãã
â¢æ©èœãè±å¯
ãã©ãŒã äœæãµãŒãã¹ã¯ãåã«åãåããå 容ããŠãŒã¶ãŒæ å ±ãéçŽããŠãã圹å²ã ãã«çãŸããŸããã
äŸãã°ã
- ãã¡ã€ã«æ·»ä»
- èªåè¿ä¿¡
- å ¥åè£å©
- å€éšããŒã«ãšã®é£æº
- 顧客管ç
- äžæã¡ãŒã«é ä¿¡
- ã¬ããŒãäœæ
ãªã©ãé«åºŠãªæ©èœãããŸããŸã«æèŒãããŠããŠãç¡æã§å©çšã§ãããã®ãããããããã®ã§ããã®åŸã®ããŒã±ãã£ã³ã°æœçã«ãŸã§æŽ»çšã§ããŸãã
 â£åçã®éèšã»ç®¡çãç°¡å
ã€ãã³ãç³ã蟌ã¿ãã¢ã³ã±ãŒããªã©ããŠãŒã¶ãŒããåçãéããåŸã¯ãéèšã»ç®¡çãå¿ èŠã§ãã
ãã®ãããªæããã©ãŒã äœæããŒã«ã匷ã¿ãçºæ®ããŸãã
åçã®éèšæ©èœããèªåã°ã©ãåãªã©ã®æ©èœãæèŒããããŒã«ãããã®ã§ããéèšãåæãå¹çåãããããšèããŠãããªãããã²ãã®ãããªæ©èœã«ãçç®ããŠããŒã«éžã³ããããšè¯ãã§ãããã
 ãç®çå¥ãããããã®ãã©ãŒã äœæããŒã«12éž
ã²ãšå£ã«ãã©ãŒã äœæãµãŒãã¹ãšèšã£ãŠããåãµãŒãã¹ã§ããŸããŸãªç¹åŸŽããããŸãã
以äžã¯ããã©ãŒã éèšã®ç®çã«åãããŠãããããã®ãã€ã³ããç°¡åã«ãŸãšããæ¯èŒè¡šã§ãã
顧客管çã«åŒ·ã | |
顧客ããŒã¿ã®éçšãŸã§ã§ããã | |
顧客ããŒã¿ãåçããŒã¿ã®éèšã»åææ©èœãå å®ã åãåããåä¿¡æãé¢ä¿è ã«åå ±ã§ããã | |
ç¡æããå©çšã§ããé¡§å®¢è²æã«åŒ·ãã | |
ã·ã³ãã«ã§åããããã | |
åçãGoogleã¹ãã¬ããã·ãŒãã«åºåãèªåéèšã»ã°ã©ãåãå¯èœã | |
ã¢ã³ã±ãŒããã¯ã€ãºãæç¥šãã©ãŒã äœæã«åŒ·ãã | |
æ©èœãè±å¯ | |
ãã©ãŒã ã ãã§ãªããã©ã³ãã£ã³ã°ããŒãžãäœæå¯èœã | |
ãã©ãŒã ã ãã§ãªããFAQãã¢ã³ã±ãŒãããã£ããæ©èœã䜿çšå¯èœã | |
倿§ãªãã©ãŒã ã«å¯Ÿå¿ | |
ããŸããŸãªçš®é¡ã®ãã©ãŒã ãäœæã§ããç¡æãã©ã³ã§ãç¡å¶éã | |
éä¿¡æ°ç¡å¶éãå¿åè æ°ã®å€ããã£ã³ããŒã³ãªã©ã«ã䜿ããããã | |
ç¡æãèªåã®ã¡ãŒã«ã¢ãã¬ã¹ç»é²ã ãã§ãè¿ éã«ããŸããŸãªçšéã®ãã©ãŒã ãäœããã | |
ã€ãã³ãé客ã»ç®¡çã«åŒ·ã | |
ã€ãã³ãäºçŽïŒé¡§å®¢ç®¡çã«åŒ·ãã | |
ã¬ãã¹ã³ã»æœèšäºçŽïŒé¡§å®¢ç®¡çã«åŒ·ãã |
 顧客管çã«åŒ·ã
â formrun    Â
ã¹ã¿ãŒãã¢ããããå€§äŒæ¥ãŸã§ãå¹ åºã掻çšãããŠãããã©ãŒã äœæãµãŒãã¹ã§ãã
ç¡æãã©ã³ããå©çšã§ããé«å質ãªãã©ãŒã ãäœæããŠãã®ãŸãŸWebãµã€ãã«åã蟌ãããšãã§ããŸãã
ãŸãã顧客ããŒã¿ã®éçšãŸã§ã§ããããšãæå€§ã®å©ç¹ã§ãããã©ãŒã ã«éä¿¡ãããããŒã¿ããGoogleã¹ãã¬ããã·ãŒããSalesforceã«åºåã§ããããŒã¿åæã顧客管çãã¡ãŒã«ããŒã±ãã£ã³ã°ã«ã圹ç«ã¡ãŸãã
ã»ç¡æãã©ã³ãã
ã»ãã©ãŒã äœææ°ãã管çã¡ã³ããŒãå¢ããããå Žåã¯ææ
â¡Zoho Forms
https://www.zoho.com/jp/forms/
ãã©ãã°ïŒããããã®æäœã ãã§ããŠãŒã¶ãŒã«ãšã£ãŠäœ¿ããããã察話åãã®ãã©ãŒã ãäœæã§ããŸããéžæå¯èœãªå ¥åé ç®ã¯30çš®é¡ä»¥äžãããèªç€Ÿã®å¥œããªããã«åé ç®ã®ã«ã¹ã¿ãã€ãºãã§ããŸãã
ãŠãŒã¶ãŒå ¥åäžã«ãšã©ãŒãããã°ãåçã®éè€ãç¹°ãè¿ãã«ã€ããŠæ³šæãä¿ãæ©èœãä»ããŠããŸãã
顧客ããŒã¿ãåçããŒã¿ã®éèšã»åææ©èœãå å®ããŠããŸãã
ã»ç¡æãã©ã³ãã
ã»ãã©ãŒã äœææ°ããè¿ä¿¡éæ°ãå€ãå Žåã¯ææ
â¢HubSpot
https://www.hubspot.jp/products/marketing/forms
äžç150,000瀟以äžã§å°å ¥ãããŠãããCRMããŒã«ã§ãã
ãã©ãŒã äœæããŒã«ãšèšãããã¯ãéåžžã«é«æ©èœã§ãããªãããç¡æãã©ã³ããå©çšéå§ã§ããCRMããŒã«ãšããŠæåã§ãã
倿°ã®æ©èœã®äžããããã©ãŒã äœææ©èœã ããéžãã§å©çšããããšãã§ããŸãã
ãåãåããããŠãããŠãŒã¶ãŒã®æ å ±ã管çãã³ãã¥ãã±ãŒã·ã§ã³å±¥æŽã確èªããã®ããŒã¿ã«åºã¥ããŠã¿ãŒã²ãããçµã£ããã£ã³ããŒã³ãäœæããæçŽãžãšä¿ããŠããããšãã£ããåŸã ã®ããŒã±ãã£ã³ã°æŽ»åãåºããŠããããå Žåã«éåžžã«åããŠããŸãã
ã»ç¡æãã©ã³ãããããã©ãŒã æ©èœã®ã»ãããã£ããããããã©ã³ãã£ã³ã°ããŒãžäœææ©èœãªã©ãç¡æã§å©çšå¯ã
ã»å©çšæ©èœãæ¡åŒµãããå Žåã¯ææ
 ã·ã³ãã«ã§åããããã
â£Googleãã©ãŒã
https://www.google.com/intl/ja_jp/forms/about/
Googleã¢ã«ãŠã³ãã ãã§ãç¡æã§åãåãããã©ãŒã ãåºæ¬ 確èªãã©ãŒã ãã¢ã³ã±ãŒããã©ãŒã ãçŽ æ©ãäœæã§ããŸãã
éãŸã£ããŠãŒã¶ãŒããŒã¿ãåçã¯ãGoogleã¹ãã¬ããã·ãŒãã«åºåã§ããéèšãèªåã°ã©ãåãã§ããŸãã
éåžžã«ã·ã³ãã«ã§äœ¿ããããã®ã§ãBtoBã»BtoCã©ã¡ãã«ãåããŠããŸãã
ãã ãããã¶ã€ã³ã®ã«ã¹ã¿ãã€ãºã®èªç±åºŠãããŸããããŸããã
ããšãããããã©ãŒã ç»é¢ãææ©ãäœã£ãŠãåç¬ã§éçšãããããšãã£ãå Žåã«é©ããŠãŸãã
ã»ç¡æãã©ã³ããã
ã»ã¢ã«ãŠã³ãæ°ãå€ãå ŽåïŒæ³äººå¥çŽïŒã¯ææ
â€SurveyMonkey

ã·ã³ãã«ãªã¢ã³ã±ãŒããã©ãŒã äœæã«åŒ·ãããŒã«ã§ãã
ã顧客æºè¶³åºŠã¢ã³ã±ãŒãããã¯ã€ãºããæç¥šããšãã£ãå ¥åãã©ãŒã ãäœæãããæã«åããŠããŸãã
éããçµæã¯èªååæã§ããå€éšã®ããŒã«ã«ãšã¯ã¹ããŒãããããšãã§ããŸãã
ã»ç¡æãã©ã³ããã
ã»åçã管çã§ãã人æ°ãå¢ããããå Žåã¯ææ
 æ©èœãè±å¯
â¥ãã©ãŒã ã¡ãŒã©ãŒ

å人ãå€§äŒæ¥ãæè²æ©é¢ãå®å ¬åºãªã©å¹ åºãå°å ¥å®çžŸã®ãããã©ãŒã äœæãµãŒãã¹ã§ãã
ãã©ãŒã ã®é ç®ãå ¥åããéã«ãå¿ é é ç®ã«å ¥åæŒãããªãããå ¥åå å®¹ãæ£ãããããªã¢ã«ã¿ã€ã ã§ãã§ãã¯ããŸãã
ãã©ãŒã ã®éµäŸ¿çªå·ãå ¥åããã ãã§äœæãèªåçå ¥åããæ©èœããããŸãã
ãŸããæç¥šãã©ãŒã ãäœæã§ããåçç¶æ³ããªã¢ã«ã¿ã€ã ã§èŠãããã°ã©ãåããŠæçš¿è ã«èŠããããšãã§ããŸãã
ãã®ä»ãã©ã³ãã£ã³ã°ããŒãžãäœæã§ãããªã©ãéåžžã«é«æ©èœãªãµãŒãã¹ã§ãã
ãããããèªç€Ÿã®Webãµã€ããç¡ãããããããé客ãããããŠãçªå£ã»ããŒã ããŒãžã1ããäœãããããšãã£ãå Žé¢ã§ããããã§ãã
ã»ç¡æãã©ã³ãããïŒãã©ãŒã å©çšã®ã¿ïŒ
ã»ã©ã³ãã£ã³ã°ããŒãžäœæããå€éšããŒã«é£æºããããå Žåã¯ææã
âŠTayori

顧客ããã®åãåãããè€æ°åã®ããŒã ã§å¯Ÿå¿ããŠã鲿ãåãããããå¯èŠåãããå Žé¢ã«åããŠããŸãã
ããã©ãŒã ã»åä¿¡ç®±ããFAQããã¢ã³ã±ãŒããããã£ãããã®4ã€ã®æ©èœãå©çšã§ãã顧客察å¿ãå¹çåã§ããŸãã
ç¡æãã©ã³ã§ããåä¿¡æ°ã¯ç¡å¶éã§ãã
ã»ç¡æãã©ã³ãããããã©ãŒã ãFAQãã¢ã³ã±ãŒãããããã1åãŸã§å©çšå¯ã
ã»ç®¡çè ã®äººæ°ãå¢ããããå Žåãããã£ãããå©çšãããå Žåã¯ææã
Â å€æ§ãªãã©ãŒã ã«å¯Ÿå¿
â§ãã©ãŒã ãº

ç¡æãã©ã³ã§ãç¡å¶éã«ãã©ãŒã ãäœæã§ããããåãåããããè³æè«æ±ããäŒå¡ç»é²ããã¢ã³ã±ãŒãããååæ³šæãã宿æ³äºçŽããªã©ãæ§ã ãªçšéã«äœ¿ããŸãã
åçã®æ¡ä»¶åå²ãªã©ãè€éãªèšå®ãå¯èœã§ãã
ãŠãŒã¶ãŒã®å ¥åäžã«ãéä¿¡ã¹ãããïŒä»ãã©ããŸã§å ¥åããããå¯èŠåããã¹ããŒã¿ã¹ããŒïŒããèšçœ®ã§ããæ©èœããããé¢è±çãæãã工倫ãã§ããŸãã
ã»ç¡æãã©ã³ãããã
ã»ãã©ãŒã å ã®åºå衚瀺ããªããããå Žåã¯ãææã
âšSuguForm

ããåãåããããã¢ã³ã±ãŒãããæ³šæããã€ãã³ãç³ã蟌ã¿ããæ¡çšããªã©å€çšéã«å¯Ÿå¿å¯èœã§ãã
ãªã¢ã«ã¿ã€ã ãšã©ãŒè¡šç€ºããäœæè£å®æ©èœãæèŒã
ãŸããææãã©ã³ã«ç§»è¡ããã°ãåçããŒã¿ã®ä¿åæ°ã«å¶éããªããé·æéä¿æã§ããã®ã§ãå¿åä»¶æ°ã®å€ããã£ã³ããŒã³ãªã©ã«ã䜿ããããã§ãããã
ã»ç¡æãã©ã³ãããã
ã»åçããŒã¿ãé·ãä¿åãããå ŽåãããŠãŒã¶ãŒã«åããã¡ãŒã«è¿ä¿¡æ°ãå€ãå Žåã¯ãææ
â©SECURE FORM

https://www.secure-cloud.jp/sf/
ããåãåããããæ±äººå¿åãã顧客ã¢ã³ã±ãŒãããååæ³šæããªã©ãããŸããŸãªçšéã«åãããã©ãŒã ããã¡ãŒã«ã¢ãã¬ã¹ç»é²ã ãã§èª°ã§ãããã«äœ¿ããŸãã
ãäŒç€Ÿã§æ¥éœãã£ã³ããŒã³ãããããšã«ãªã£ãŠã顧客ã«åããçªå£éèšãä»ããå¿ èŠïŒããšãã£ãå Žé¢ã§ããç®çã«åã£ããã©ãŒã ãææ©ãèšçœ®ã§ããŸãã
ã»ç¡æãã©ã³ãããã
ã»åçããŒã¿ã®CSVåºåãããã©ãŒã äœææ°ãå¢ãããããšãã¯ãææã
 ã€ãã³ãé客ã»ç®¡çã«åŒ·ã
âªPeatix

ãPeatixãã¯ããªã³ã©ã€ã³ã€ãã³ããããªã¢ã«ã€ãã³ãã®æ å ±ãéçŽããããŸããŸãªã€ãã³ããæ¢ããŠå¿åã§ãããã©ãããã©ãŒã ã§ãã
ã€ãã³ããäž»å¬ããäŒæ¥åŽããèŠãã°ãé客ã«ç¹åããå¿åãã©ãŒã äœæã«æŽ»çšã§ããŸãã
誰ã§ãç°¡åã«ãã€ãã³ãåããã±ããéé¡ãäŒå Žäœæãªã©ãå ¥åããã ãã§åç¥ããŒãžäœæã§ããäºå審æ»äžèŠã§ãããã«ãã±ããã販売ããé客ãéå§ã§ããŸãã
ã»ç¡æãã©ã³ããããïŒç¡æã€ãã³ãåç¥ã¯ãç¡æã§æ²èŒã§ãããïŒ
ã»ææã€ãã³ãã®åç¥ã¯ããã±ãã代ã«å¿ããææ°æãæ¯æãå¿ èŠããã
â«RESERVAäºçŽ

ããšã¬ã¬ãã¹ã³ããå¥åº·èšºæããæŽéªšé¢ããããã«ã»æ 通ããªã©ãã¬ãã¹ã³ããµãã³ãæœèšã®äºçŽç®¡çã»é¡§å®¢ç®¡çãç¡æã§ã§ããŸãã
ãèªèº«ãéå¶ãããµãã³ãæå®€ã®ãäºçŽãµã€ããäœããããããªã³ã©ã€ã³ã§äºçŽåä»ããããããã«ãŒãã§äºå決æžãªã©ãã§ããã ãäºçŽã»é¡§å®¢å¯Ÿå¿ã®èªååãé²ãããããšèããŠããäºæ¥äž»ã»å人ã«ããããã§ãã
ã»ç¡æãã©ã³ãããã
ã»åäººäºæ¥äž»ã§ããéå®¢èŠæš¡ã倧ããå Žåã¯ææã
 ãã©ãŒã äœæåŸã«å ¥åå®äºçãé«ããæ¹æ³
ãŠãŒã¶ãŒããã£ãããã©ãŒã ç»é¢ã«ãã©ãçããŠããå ¥åã®è² æ ãå€ããšé¢åããããæããŠããã©ãŒã ç»é¢ããé¢è±ããŠããŸãå ŽåããããŸãã
ãã®å²åã®ããšããé¢è±çããšèšããå®ã«7å²ãéäžé¢è±ãããŠãåãåããã¢ã¯ã·ã§ã³ãå®çµããªãã±ãŒã¹ãéåžžã«å€ãã§ãã
ãã©ãŒã ç»é¢ãŸã§å°éããŠããããŠãŒã¶ãŒãéããã確å®ã«ãåãåããããç³èŸŒã¿ããªã©ã®ã¢ã¯ã·ã§ã³ãå®äºãããããäŒæ¥åŽãé æ ®ã»å·¥å€«ãããŠãæ©äŒæå€±ãé²ãããšãéèŠã§ãã
ããã§ä»¥äžããã©ãŒã å ¥åå®äºçãã¢ãããããã€ã³ãã玹ä»ããŸãã
â å ¥åé ç®ãæäœéã«çµã
ãŸããå ¥åé ç®ãæäœéã«çµããŸãããã
å ¥åé ç®ãå€ããšãŠãŒã¶ãŒã¯éäžã§é¢åã«ãªããå ¥åãæå¿µããŠãã©ãŒã ç»é¢ãéããŠããŸããŸãã
äŒæ¥åŽã¯ã顧客ããããªãã¹ã詳ããæ å ±ãèãåºãããããšèããã¡ã§ãããåçé ç®ãå¢ãããŠãŠãŒã¶ãŒã«ã¹ãã¬ã¹ãäžããã®ã§ã¯ãªããäœããããå ¥åå®äºçãé«ãŸãããšããåªå çã«èããã¹ãã§ãã
ãã©ããªãã©ãŒã ãªããå ¥åãç°¡åãïŒããšãããŠãŒã¶ãŒèŠç¹ã«ç«ã£ãŠãé ç®ã¯æ¥µåæžãããŸãããã
 â¡äœæè£å®æ©èœãªã©ã掻çšãã
ãã©ãŒã äœæãµãŒãã¹ã§ã¯ãäœæè£å®æ©èœããªã©ã掻çšã§ããŸããéµäŸ¿çªå·ãå ¥åãããšãäœæã¯èªåã§è£å®å ¥åããããªã©ããŠãŒã¶ãŒã®æéãæžããããšãã§ããŸãã
æåæ°ãå€ããå ¥åããŠãŒã¶ãŒã«ãšã£ãŠã¹ãã¬ã¹ã«ãªãããã¹ãèµ·ãããããé ç®ã§ã¯ãè£å®æ©èœã掻çšããå ¥åå®äºçãé«ãã工倫ãå ããŸãããã
 â¢ãªã¢ã«ã¿ã€ã ã§ãšã©ãŒã¡ãã»ãŒãžãåºã
ãã©ãŒã å ¥åæããŠãŒã¶ãŒåŽã®ãã¹ãããå Žåã«ããªã¢ã«ã¿ã€ã ã§ãšã©ãŒã¡ãã»ãŒãžãåºããŸãããã
ããã«å ¥åãã¹ãå¯ç¥ã§ããã°ããŠãŒã¶ãŒã«ãšã£ãŠããäœåºŠãéä¿¡ãšã©ãŒã«ãªã£ãŠããªããªã次ã®ç»é¢ãžé²ããé¢åâŠããé¢åã ããããããã©ãŒã å ¥åãéäžã§ããããããããªããšãã£ãã¹ãã¬ã¹ã軜æžã§ããå ¥åå®äºãžãšä¿ãããšãã§ããŸãã
åè§ãå šè§ãäœæãã¡ãŒã«ã¢ãã¬ã¹ããã¹ã¯ãŒããªã©å ¥åãã¹ãèµ·ãããããé ç®ã¯ããªã¢ã«ã¿ã€ã ã§ãšã©ãŒè¡šç€ºãåºãããšã§ãé¢è±çãæžãããŸãããã
 ããŠãŒã¶ãŒã«ã©ããªã¢ã¯ã·ã§ã³ãããŠæ¬²ãããããæç¢ºã«ããã
ãã©ãŒã äœæãµãŒãã¹ã掻çšããã°ã誰ã§ãæè»œã§ã¹ããŒãã£ãŒã«
- é客
- ãŠãŒã¶ãŒããã®ã³ã³ã¿ã¯ãç²åŸ
- åç管ç
- 顧客管ç
ãã¯ãããããšãã§ããŸãã
ãã©ãŒã äœæãµãŒãã¹ãéžæããåã«ãèªç€Ÿã¯ããŠãŒã¶ãŒã«ã©ããªã¢ã¯ã·ã§ã³ãããŠæ¬²ããã®ãïŒããæç¢ºã«ããŸãããã
æ°å€ãã®ãã©ãŒã äœæãµãŒãã¹ãæ¯èŒããŠã¿ããšããé¡§å®¢ç®¡çæ©èœããã©ã³ãã£ã³ã°ããŒãžäœæãããã£ããæ©èœããã¢ã³ã±ãŒãã»æç¥šã»ã¯ã€ãºç»é¢äœæããªã©ãã©ãŒã 以å€ã®æ©èœãè±å¯ã«åãã£ãŠããããšã䌺ããŸãã
ãèªç€Ÿã®ç®çã«æãé©ãããã©ãŒã äœæãµãŒãã¹ã¯ã©ãïŒããšãæ°å€ãã®ãµãŒãã¹ã®äžããéžæè¢ãçµã蟌ãã§ããã®ãããããã§ãã
formrunããã©ãŒã äœæã顧客管çã«é¢ããæ å ±ãçºä¿¡ããŠãããŸãã
EFOïŒãšã³ããªãŒãã©ãŒã æé©åïŒãåãåãã察å¿ãªã©ã
ãã©ãŒã ã«é¢ãããæ©ã¿ã解決ããŸãã