In formrun, access to the server is restricted to system personnel, and data is strictly managed to protect customer's important information. You can not access the database except system personnel. Even system personnel do not access data stored in the server except in limited circumstances, such as when requested under the law or consent of the customer.
Formrun employs Amazon's data center, Amazon Web Services (AWS), which is built to meet the requirements of organizations that emphasize security. The database is automatically backed up daily. Due to its high reliability and achievements in Japan and overseas, it has been adopted by financial institutions that require high security.
Since all communications with formrun are encrypted using SSL / TLS using certificate of RSA 2048 bits, we prevent data malfeasance, eavesdropping and communication contents leakage by a malicious third party.
Formrun monitors the server 24 hours a day, 365 days. When a system failure occurs, contacts are sent to the system personnel in real time, and the recovery work according to the situation is done immediately.
We obtained certification of international standard "ISO 27001 (ISMS)" on information security management. We will continuously improve information security measures and aim for services that customers can use with confidence.
Make creating efficient forms
unbelievably fast and enjoyable.
Equipped with real time validation functions such as checking of mandatory items and automatic completion of addresses from postal codes. Your users will feel less stressed, leading to lower disengagement and fewer input errors.
Reduce the time it takes to create forms with 20 types of templates. Let your team's form management get off to a good start.
A form that provides a demo video of a product published on YouTube
Make routine workflows
Manage all your information history, such as call and interview memos as well as emails, in one place. Turn your valuable data and communication with customers into real assets.
Send emails to customers directly from cards.
Create templates for outgoing emails. You can reduce the time of copying/pasting fixed form sentences.
Create to fit your current workflow. Progress review at a glance.
Send email to customers directly from cards.
Create templates for outgoing email. Reduce copying/pasting of fixed form sentences.
Manage customer information history, such as call and interview memos as well as emails on the cards.
Record all your data's change history.
You can export received information in bulk, as CSV.
You can import your existing customer lists in bulk.
Bulk editing on the list screen. Streamline recurring work.
Edit and customize customer information fields to be displayed.
You can easily search and summarize by keywords.
Send notifications in Slack or ChatWork when a form is submitted.
Send notifications of a form's submission and its contents to any email address.
Send an automatic reply to the email address entered in the form.
The time-consuming task of setting validations can be accomplished by writing a simple html code. This will lead to EFO (entry form optimization) and improved user experience.
Members can use the same account by department or across different organizations.
Forms and customer lists can be managed by multiple people.