X8 Inquiry Form

  • Please be aware that we will not answer questions about game strategies and we might not be able to reply to all the questions we receive.
  • Depending on the nature of the issue, it might take some time for us to respond.
  • We review all the information we receive and will do our best to improve our products, but as a general rule we do not reply to questions regarding feedback or suggestions.
  • Please be aware that we operate during Japanese Timezone Business hours (Monday-Friday 10:00~19:00 JST, excluding weekends and holidays).

Some sections are not entered correctly.

File size is 100 MB or less.
If possible, please provide a screenshot or a link to a private YouTube video that can help us understand better your issue.

  • We will do our best to reply to your inquiry within 24 business hours, but it may take longer depending on the traffic and content situation. We ask for your understanding.
  • We will reply to the e-mail address you entered. If you have set your email address to a domain name, please make sure to deactivate the domain name in order to receive our email.
  • The answers we provide are tailored to the specific case of each customer's inquiry. We ask that you do not divert all or part of our answers, make secondary use of them, or disclose them to third parties, as there may be cases where they do not directly apply to the case of other customers.

January
SunMonTueWedThuFriSat
2930311234567891011121314151617181920212223242526272829303112345678