Inquiries, comments, or suggestions we receive will be forwarded to our relevant departments, where they will be used for reference for future improvement of our projects, etc. The relevant departments will also respond to the received inquiries or suggestions as necessary.

*Response is not guaranteed.

*Please note that it may take about five business days for us to respond to inquiries, comments, or suggestions.

We opened a website covering FAQs: Kyoto Online Tourists information Center

https://kyonavi.kyoto.travel/en/

Please check our webpage or ask the chatbot to find the information you are looking for. Also, some maps and brochures are downloadable from the website below:

https://global.kyoto.travel/en/download/

This Contact Form cannot be used to make the following inquiries:

・Individual inquiries or consultations on sightseeing in Kyoto City

・Requests for documents including maps or borchures