We respond to inquiries on weekdays from 11:00 a.m. to 6:00 p.m. (JST).
Please note that responses may take several days if we are experiencing a high volume of inquiries.
Inquiries received on Saturdays, Sundays, Japanese public holidays, or during extended holiday periods (e.g., New Year’s holidays or Golden Week) will be addressed in the order received on the next business day.
Please note that we are unable to respond to inquiries unrelated to the KILLTUBE BACKERS' STORE.
Thank you for your understanding.