eSIM for JAPAN Application form

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*Do you have an eSIM compatible devise ?
https://www.a2network.jp/pdf/esim_supported_model_confirmation.pdf
*Have you unlocked the SIM Lock ?
Issued by the next business day at the least (Japan time)
After applying for an eSIM, it is typically issued by the next business day. The business hours are from 10:00 AM to 6:00 PM. If your application is not processed within the business hours of the day you apply, it will be processed on the following business day. If you apply on a non-business day, such as a weekend or holiday, your application will be processed on the next business day.
3GB  5Days   (2,180yen)
3GB 5Days (2,180yen)
2,180 yen (including tax)
Sheet
0 Sheet
5GB  14Days   (2,980yen)
5GB 14Days (2,980yen)
2,980 yen (including tax)
Sheet
0 Sheet
10GB  30Days   (4,980yen)
10GB 30Days (4,980yen)
4,980 yen (including tax)
Sheet
0 Sheet
20GB  30Days   (7,980yen)
20GB 30Days (7,980yen)
7,980 yen (including tax)
Sheet
0 Sheet

Payment Method
PayPal / Debit or Credit Card PayPal / Debit or Credit Card
  • Subtotal
    0 yen (including tax)
Total
0 yen (including tax)
Number of characters 20 or less Current number of characters 0
Only single-byte numbers and +- ( ) can be used.
Cancellation after application and payment is not possible
Please be sure to read this as it is important.
● Data communication is available from the time the QR is loaded and the activation is complete, for the period of validity.
● The countries where the service is available are limited, and the service cannot be used outside of those countries.
● The line can only be activated in the applicable countries/regions.
● If you do not start using the service within 90 days of purchase, the package will become invalid and you will need to purchase a new one.
● Data communications can be used during the period of validity only, even if data capacity remains.
● You can continue using the service in multiple countries. In such cases, data consumption and validity period will remain.
● This package is for data use only. Voice calls are not available.
● Please note that this package is intended for use with SIM-unlocked eSIM compatible handsets. No refunds will be made in the event that you are unable to use the service after purchase.
● The terms and conditions of use and the contents of the package may be subject to change without prior notice.
● This product is a resale product of the supplier's roaming SIM, and it has been reported that there are cases where barcode payment cannot be used in Japan. Please note that this is based on the specifications of each payment service provider.
These terms of use (hereinafter referred to as "Terms of Use") apply to the "Berry eSIM", a data communication service using eSIM provided by a2network Corporation (hereafter referred to as "the Company"), defines the rights and obligations of a2network and you with respect to the use of "Berry eSIM" (hereafter referred to as "the Service"). Please read these Terms of Use carefully before using the Service. These Terms of Use shall apply to your use of and access to the Service. In order to use the Service, you must agree to these Terms. If you do not agree to these Terms, you may not use the Service.

Article 1 (General Terms)
1 This Terms of Use sets forth the Terms of Use governing the use of the Service and is made between a2network, a corporation incorporated and existing under the laws of Japan and having its head office at 1-8-1 Shimo-Meguro, Meguro-ku, Tokyo, and you, forming a binding agreement regarding use of the Service. You shall comply with this Terms of Use in using the Service.
2 The Individual Terms (defined in Article 3) are incorporated into these Terms of Use as a part of the Terms of Use. In the event of any inconsistency between the Terms of Use and the Individual Terms, the Individual Terms shall take precedence.
3. If an individual belonging to an organization (including a corporation) applies for the Service or uses the Service on behalf of such organization, such individual shall be deemed to have the authority to agree to these Terms of Use on behalf of such organization and to enter into this Terms of Use with the Company. In such case, such organization shall become a party to the Terms of Use and shall be obligated to comply with the Terms of Use (in this case, "you” in the Terms of Use shall refer to such organization).
4 If you are under 18 years of age, before agreeing to these Terms of Use, you must obtain the express consent of a parent or guardian with parental authority or authority to consent under applicable law to use the Services and to enter into this Terms of Use with us. You may not use the Services without the prior consent of such consenting authority. When you agree to these Terms of Use, you are deemed to have obtained the necessary consent from the Consent Right Holder.
5 You agree that the Company may require you to meet certain conditions specified by the Company with respect to the use of all or part of the Service.

Article 2 (Changes, Modifications and Additions)
1. The Company may, at any time and in its sole discretion, modify, alter, or add to the Terms and Conditions or any individual provision. The Company may, at any time and in its sole discretion, modify, alter, or add to the Terms and Conditions or any individual provision thereof.
2. In the event of any modification, amendment, or addition to the Terms and Conditions, the Company shall post such modification, amendment, or addition on the Company's website or the Service, or in any other manner determined by the Company. Company shall notify you of any change, modification, or addition to these Terms and Conditions by posting such change, modification, or addition on the Company's website.
3. The Company shall notifyof such change, modification or addition. If you use the Service after the Company has notified you of such change, modification, or addition, or if you use the Service after the Company has notified you of such change, modification, or addition, or if you use the Service after the Company's.
4. If you use the Service after giving notice of such change, modification or addition, or if you do not terminate this Terms of Use within the period (if any) specified by us, you shall be deemed to have agreed to such change, modification or addition.

Article 3 (Definitions)
In these Terms of Use, the following terms shall have the meanings set forth below, unless otherwise provided in these Terms of Use.
(i) "eSIM" or "eSIM Profile" means an RSP function that conforms to GSMA standards or a profile for carriers of a terminal-embedded subscriber identification module with such function.
(ii) "Individual Regulations" means individual or additional regulations concerning the Service that we post on the Service usage screen or on our website, or distribute to you via e-mail, etc., separately from these Terms of Use.
(iii) "Intellectual Property Rights" means all domestic and foreign patent rights, utility model rights, design rights, trademark rights, copyrights (including translation and adaptation rights and the rights of the original author to use derivative works), all other intellectual property rights, and all other intellectual property rights.
(iv) "Personal Data" means information about a living individual that directly or indirectly identifies the individual, as defined in the Personal Information Protection Law.
(v) "Telecommunications carrier" means a carrier that provides telecommunications services in relation to the Service.

Article 4 (Application for Use)
1. In order to use the Service, you must apply as a user in the manner prescribed by the Company. Upon application, you must agree to comply with the Terms of Use and individual regulations. In addition, you shall provide any and all information specified by the Company (hereinafter referred to as "Application Information"). You shall provide the Company with all information specified by the Company ("Application Information"), and shall not provide false information to the Company.
2. If the Company approves your application, the Company shall notify you thereof in a manner determined by the Company. However, the Company may, at its sole discretion, decide whether or not to approve your application. Even if the Company does not approve your application, the Company shall not be obligated to disclose the reason for such disapproval.
3. If there are any errors or changes in the application information, you shall, at your own responsibility, notify the Company of such errors or changes, or correct or change the information yourself, in a manner determined by the Company. You shall be solely responsible for any loss or damage caused by any falsehood, error, omission, or omission to change the Application Information, and the Company shall not be liable for any such loss or damage.
4 You shall provide the Company with materials related to the application information when requested by the Company.

Article 5 (Your Information)
The Company shall handle personal data and other information provided by you or collected by the Company upon your use of the Service in accordance with the Privacy Policy separately established by the Company. You hereby consent to the handling of such personal data and other information.

Article 6 (Usage Fees)
1. Except as otherwise provided in these Terms of Use, upon application for use of the Service, you shall pay to the Company the fees for use of the Service (the "Usage Fees") in accordance with the amount, payment method, and other Terms of Use set forth by the Company, as set forth in the Individual Rules.
2. The Company may, at its sole discretion, change the amount, payment method, or other conditions of the Usage Fees at any time. In the event of such change, the Company shall notify you of such change with a reasonable period of time in advance, or publicly announce such change in a manner determined by the Company.
3 Unless otherwise expressly stated by the Company, the Company shall not be obligated under any circumstances to refund the paid usage fees to you.
4 If you do not pay the usage fee in accordance with these Terms of Use, you may not use the Service.

Article 7 (Use of the Service)
Details of the Service, such as the period of use of the Service, extension of the period of use, the amount of available data communications, and additions to the amount of available data, shall be subject to the provisions of the Individual Rules.

Article 8 (Countries Eligible for Use)
1. The countries in which the Service is available to you ("Countries of Use") shall be limited to the countries specified in the Individual Rules.
2 You may use the Services in multiple countries within the Countries of Use during the Term of Use. In such case, the data consumption will be succeeded even if you moves from one country to another.
3 The countries of use may be changed at any time at the sole discretion of the Company. In the event of such change, the Company shall notify you of such change with a reasonable period of time in advance, or shall publicly announce such change in a manner determined by the Company.

Article 9 (Network)
1 The Service is provided by Advanced Wireless Network Co. and Advanced Wireless Service Public Company Limited (hereinafter collectively referred to as "AIS") in the Kingdom of Thailand. The Terms of Use of use of the Service and the contents of the Service shall be in accordance with the rules and regulations and the contents of the Service of AIS. AIS does not guarantee the usefulness, integrity, or other qualities of the communication network used for the Service.
2. The communication network used in the Service may not be stable in all locations due to technical reasons. For example, the signal may not be stable indoors, in underground parking lots, on upper floors of buildings, in tunnels, or in mountainous areas. The Company shall not be liable for any loss or damage incurred by you or any third party as a result of this.
3 For the purpose of maintaining network quality and fair use of the signal, this service may limit the amount of communication or suspend the line at the discretion of the local telecommunications company without prior notice from the Company for users who conduct a large amount of data communication in a short period of time. The Company shall not be liable for any loss or damage incurred by you or any third party as a result of such restrictions or suspensions.

Article 10 (Terminals)
1 The Service is available only to eSIM compatible handsets that are SIM-unlocked and compatible with the communication method and frequency of the country in which you wish to use the Service. In addition, the OS of the terminal must be the version specified in the Individual Rules or a newer version. If your terminal is not eSIM compatible, if your SIM lock is not unlocked, or if your terminal's OS does not have the required version, you will not be able to use the Service even if you have paid the usage fee.
2. If you use a different terminal due to a model change or repair, etc., you may not continue to use the Service with a terminal other than the one used at the time of application, even during the usage period. In order to use the Service, you must apply for the Service again and pay the usage fee.

Article 11 (Management of eSIM, etc.)
1. You shall be responsible for the management and use of the eSIM obtained from us. You shall be solely responsible for any loss or damage incurred by you or any third party due to your improper management or use of your eSIM, and we shall not be liable for any such loss or damage.
2 If You discover that Your eSIM is being used by a third party, You shall immediately notify Us in a manner separately prescribed by Us and comply with Our instructions. You shall be solely responsible for any loss or damage incurred by you or any third party due to use of your eSIM by a third party, and we shall not be liable for any such loss or damage.

Article 12 (Prohibited Matters)
You shall not engage in any of the following acts when using the Service.
(i) Actions that violate or may violate applicable laws, court judgments, decisions, orders, or enforceable administrative dispositions.
(ii) Actions that are or may be offensive to public order and morals
(iii) Acts that infringe or may infringe intellectual property rights, privacy rights, or other rights and interests of other users or third parties
(iv) Acts of using the Service beyond the scope permitted by these Terms of Use or individual provisions, or acts of inducing a third party to use the Service in such a manner.
(v) Reverse engineering, decompiling, disassembling, modifying, converting, or attempting to decipher the source code of the Service, or other acts of analysis
(vi) Excessive load on the network, server, or system connected to the Service
(vii) Unauthorized access to the system of the Service, unauthorized rewriting or deletion of information stored in the Company's facilities, or other acts that cause or may cause damage to the Company.
(viii) Acts that provide benefits to criminals, criminal organizations, or their members through this service.
(ix) Acts that are contrary to these Terms of Service, individual regulations, or the purpose of the Service.
(x) Acts that violate contracts with service providers in partnership with the Company.
(xi) Directly or indirectly causing, instigating, or encouraging the above acts.
(xii) Any other acts that the Company deems inappropriate.

Article 13 (Change, Addition, or Discontinuance of the Service)
1 The Company reserves the right to change, modify, or add to the Service, in whole or in part, at any time without prior notice.
2 The Company reserves the right to suspend provision of all or part of the Service without prior notice to you in any of the following cases
(i) Periodic or emergency maintenance or repair of hardware, software, communications equipment, or other related equipment or systems related to the Service as deemed necessary by the Company
(ii) System overload due to excessive access or other unforeseen factors
(iii) System security or other problems that require action
(iv) Cases in which telecommunications carriers do not provide service
(v) When it becomes difficult to provide this service due to force majeure as stipulated in Article 21
(vi) When the Company is required to suspend provision of the Service due to laws and regulations, court judgments, decisions, orders, enforceable administrative dispositions, etc.
(vii) When there are other reasons similar to the preceding items.
3 In addition to the preceding paragraph, the Company may change, modify, or add contents of the Service, or suspend or discontinue provision of the Service, without prior notice to you, in accordance with changes in AIS's regulations or service contents.
4 In no event shall the Company be liable for any damages incurred by you due to changes, modifications, or additions to the contents of the Service, or suspension or discontinuation of provision of the Service in accordance with this Article.

Article 14 (Confidentiality)
1 You shall keep confidential and protect any and all information that the Company designates as confidential and discloses, and any and all information acquired by you in connection with the Services and designated by the Company as confidential (collectively, the "Confidential Information"). You shall maintain and protect the Confidential Information (hereinafter collectively referred to as "Confidential Information") in confidence.
2 You may use the Confidential Information solely for the purpose of using the Services or performing your obligations under this Terms of Use, and shall not disclose the Confidential Information to any third party without our prior written consent.

Article 15 (Suspension of Use, etc.)
1 In the event that you fall under any of the following items, or if the Company deems that you fall under any of the following items, the Company may, without prior notice to you, (i) temporarily suspend or restrict your use of the Service, or (ii) delete all or part of the information you have provided with respect to the Service (collectively, "Suspension of Use, etc.").
(i) When you violate any of the provisions of these Terms of Use
(ii) When all or part of the registration information provided to the Company is found to be false
(iii) In the event that unauthorized payments related to the Service are found to have been made
(iv) When you are currently under suspension of use or has been under such suspension in the past
(v) When we have reasonable grounds to suspect that your credit card, your eSIM, or your terminal has been used fraudulently through the Service
(vi) If we determine that you are or may be a criminal, a criminal organization or a member of a criminal organization, or that you are interacting with, providing benefits to, or otherwise cooperating or participating in the maintenance, operation, or management of a criminal organization
(vii) If the Company deems that a situation equivalent to any of the preceding items has occurred.
2 If the Company determines that you fall under any of the items of the preceding paragraph or is likely to do so, the Company may terminate this Terms of Use without prior notice to you.
3 You shall not be released from all obligations and responsibilities under these Terms of Use even after suspension of use, etc. or termination of the Terms of Use.
4 In no event shall the Company be liable for any loss or damage incurred by you arising from the suspension of use, etc. or termination of this Terms of Use pursuant to Paragraphs 1 and 2 of this Article.

Article 16 (Monitoring)
We may check or monitor your use of your Card through the Service and your use of the Service if we determine that there is a suspicion that any of the items in Article 12 have occurred.

Article 17 (Attribution of Rights)
Except as expressly provided in these Terms of Use, you acknowledge and agree that all intellectual property rights and all other rights and authority with respect to the Service and all information and data provided by us to you in connection with this Terms of Use shall belong to the Company (or those who have licensed their use to us), and that the Company shall not be liable for any loss or damage arising from the use of such information and data. You hereby confirm that all intellectual property rights and all other rights and authority with respect to any and all information and data provided by the Company to you in connection with the Terms of Use belong to the Company (or any licensor of the Company) and that no such rights are granted to you now or in the future under the Terms of Use.

Article 18 (Disclaimer and Non-warranty)
1. Except as otherwise expressly stated by the Company, the Company disclaims all warranties with respect to the Services, whether express, implied or statutory, including, but not limited to, implied warranties of fitness for a particular purpose, the expected benefit to you, functionality, merchantability, usefulness, compatibility, completeness, accuracy, continuity, reliability, utility, availability, accessibility, legality, and absence of security defects, errors, bugs, viruses, or other defects.
2. If a dispute arises between you and a third party in connection with your use of the Services, you shall promptly notify us of the details of the dispute and resolve the dispute at your own responsibility and expense. In the event that the Company responds to a complaint from a third party regarding you or a dispute between you and a third party, you shall compensate the Company for any and all damages, losses, and expenses incurred by the Company as a result of such dispute, etc.
3 The Company shall not be obligated to back up any information or data provided by you. You shall back up all information or data at your own risk.

Article 19 (Indemnification)
1 You agree, to the extent permitted by law, to indemnify, defend, and hold harmless the Company from and against any and all actions, liabilities, and obligations arising out of (i) your breach or non-performance of any obligation under this Terms of Use, (ii) your intentional or negligent acts, or (iii) any claim or dispute against you from any third party related to your use of the Services (including but not limited to settlement costs, professional fees, legal fees and other reasonable expenses)
2 You agree that any breach of your obligations under this Terms of Use may cause irreparable harm to us, that your legal remedies for such breach may be inadequate, and that in the event of such breach, in addition to all other available remedies, we may enjoin the breach, you acknowledge and agree that, in the event of any such breach, we shall be entitled to an injunction to enjoin the breach and require immediate and specific performance of our obligations.

article 20 (limitation of liability)
1 Notwithstanding any other provision of the Terms of Use, under no circumstances, whether in contract, tort, or otherwise, shall our total liability for any and all claims arising out of this Terms of Use exceed the amount of fees actually received by us under this Terms of Use, unless such claims are based on our intentional or gross negligence.
2 Notwithstanding any other provision of these Terms of Use, in no event shall the Company be liable for any incidental, consequential, indirect or special damages (including, but not limited to, lost profits and punitive damages) even if the Company has been advised of the possibility of such damages.

Article 21 (Force Majeure)
In the event of acts of God, war, threat of war, state of war, hostilities, wartime regime, blockade, suspension of commerce, detention, revolution, riot, port disruption, looting, strike, lockout, epidemic or other epidemic, destruction or damage to goods or facilities, fire, typhoon, earthquake, flood, accident, or any other cause beyond the Company's control, the Company shall not be liable for any damage arising out of or in connection with such acts. or due to acts of any governmental authority, quasi-governmental agency or any political department, division or agency, or due to shortages or cutoffs of workers, materials, means of transportation, electricity, gas or water supply, or labor disputes at the offices of the Company or its suppliers, or other causes beyond the control of the Company (hereinafter referred to as "Force Majeure"). In the event that the performance of obligations under this Terms of Use is delayed or rendered impossible due to Force Majeure or other causes beyond the Company's control, the Company shall not be liable for non-performance of such obligations.

Article 22 (Term)
1 This Terms of Use between you and the Company shall become effective when the Company sends notice of approval of your application for use, and shall remain in effect until the expiration of the Term of Use or termination in accordance with the provisions of these Terms of Use.
2 Upon termination of this Terms of Use, you shall lose all rights to use the Service.
3 You agree that we are not obligated to retain any information or data provided by you in the use of the Service after the termination of this Terms of Use.

Article 23 (Notification)
1 Except as otherwise provided in this Terms of Use, the Company may provide you with notices and other communications regarding the Services by posting on the Services or the Company-operated websites, by e-mail, or by any other method the Company determines.
2 Except as otherwise provided in this Terms of Use, you shall give notices, inquiries, and other communications to the Company relating to the Services by the method designated by the Company.
3 Details of the Company's support, business hours, etc., with respect to the Service shall be as separately stipulated by the Company.

Article 24 (Prohibition of Transfer)
1 You shall not sell, assign, or otherwise transfer by merger or demerger, or impose any security or other burden on, or dispose of, this Terms of Use or any rights or obligations under this Terms of Use, in whole or in part, without the Company's prior written consent. Any attempted assignment or transfer in violation of this provision or otherwise shall be void and unenforceable.
2 In the event that the Company assigns or transfers its business relating to the Service to a third party (hereinafter referred to as "Business Transfer, etc."), you shall (2) You agree in advance that if the Company transfers or assigns its business related to the Service to a third party ("Business Transfer, etc."), the Company may transfer all of its title, rights, and obligations under this Terms of Use, as well as all information obtained by the Company in connection with the Service, to such third party. Business transfer, etc. shall include comprehensive succession through merger, company split, or other reorganization in which the Company becomes an extinct company or a splitting company.

Article 25 (Waiver)
The Company's failure to require you to perform any of its responsibilities or obligations under the Terms of Use shall in no way affect your subsequent right to demand such performance. Further, the waiver by us of any breach of any provision of these Terms of Use shall not constitute a waiver of any subsequent breach of the same provision or any other provision of these Terms of Use, nor shall it constitute a waiver of any liability or obligation itself.

Article 26 (Severability)
If any provision of these Terms of Use shall be deemed to be in conflict with the laws of the jurisdiction in which the contract is performed or shall be deemed invalid or unenforceable against any person, such provision shall be deemed null and void, but these Terms of Use shall in all other respects remain in full force and effect.

Article 27 (Language)
The Terms of Use is written in Japanese. The Terms of Use may be translated into languages other than Japanese, but in all cases the Japanese text shall prevail.

Article 28 (Governing Law and Court of Jurisdiction)
1 This Terms of Use shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

2 The Company and you agree to submit to the exclusive jurisdiction of the Tokyo District Court as the court of first instance with respect to any and all litigation arising out of or relating to this Terms of Use.

Enacted on January 10, 2024
1. Introduction
This Privacy Policy describes how we collect, use, disclose, share, store, and transfer (collectively, “process”) information about you when you use our services or products (collectively, “Our Services”). We act as a Data Controller for any information collected through Our Services.

2. Who are we?
We are a2network Corporation, having its registered office at 1-8-1 Shimo-Meguro, Meguro-Ku, Tokyo, 153-0064, Japan.

3. What is Personal Data?
In this Policy, “Personal Data” means information relating to a natural person, which is identified or identifiable, whether directly or indirectly, but excluding information of deceased natural persons. Please note that at all times we will adhere to the applicable statutory definition in determining what information is and is not Personal Data for the purposes of this Privacy Policy.

4. Scope of this Privacy Policy
This Privacy Policy applies to information, including Personal Data, which we collect in relation to your access or use of Our Services only. Regarding any information which you provide to or is collected by any third party other than us, please refer to privacy policy separately established by such third party.

5. Changes to this Privacy Policy
We will amend this Privacy Policy from time to time. We will notify you of the amendment of this Privacy Policy through Our Services, or other measures determined by us in case we make any substantive or material amendments. Any amendment will become effective upon our posting of the amended privacy policy on Our Services.

6. What information do we collect about you?
We collect the following information about you:
i. Information which you choose to provide to us through Our Services
1. Profile Information: such as name, mailing address, phone number, email address, identification information (such as Passport Number), birth date, gender, and photo
2. Payment Information: such as credit card information, banking or billing information, or information relating to other kinds of payment measure
3. Information of Communication with us: such as information about the communications between you and us including your inquiry, compliments, and other contact to us
ii. Information collected as you use Our Services
1. Usage Information: such as access dates and times, pages viewed, apps and other system activity, type of browser. In some cases, we collect this information through cookies, beacons, tags, and similar technologies that create and maintain unique identifiers
2. Device Information: such as information about the devices you use to access Our Services, including the hardware models, device IP address, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information
3. Communication Information: such as information about the communications between you and our staffs or third party through Our Services, such as texts, profiles, messages, photographs, graphics, images, icons, voice, video, and other information contents
4. Location Information: such as your precise or approximate location or address information as determined through data such as GPS, IP address, and Wi-Fi. You may use Our Services without enabling us to collect your Location Information. However, this might affect the functionality available on your use of Our Services
5. Belongings information: We has the full rights to obtain and examine the information regarding detailed description of deposited belongings such as size, dimension, color, weight etc.
6. Transaction Information: such as transaction details related to your use of Our Services, including the type of services you requested or provided, your order details, delivery information, date and time the service was provided, amount charged, and payment method Information provided from third parties
7. We, as a Data Controller, may collect information about you to be provided from third parties due to your consent. For example, we may collect your account information of third-party’s service when you log in Our Services through such account, or we may collect and use your payment information when you pay fees for our chargeable service by using third-party’s payment service. We may also collect and use information of how your usage activities on third-party’s services from marketing service providers.
iii. Why do we process your Personal Data?
We process your Personal Data for the following purposes, to the extent applicable.
1. To provide Our Services
We process your Personal Data for providing you with Our Services. For example, we collect your name, email address, and other information to create your account of Our Services. We collect and use your payment information, such as banking account, credit card and billing information, to charge you fees and other payment relating to Our Services. In addition, we collect and use your Personal Data in order to provide you with the following services:
● receive the deposited items from your address
● deliver the deposited items to the warehouse
● notify the procedure progress for tracking items through the application
2. To maintain and improve Our Services
We process your Personal Data for maintaining or improving Our Services. For example, we collect and use information of trouble informed by you for tracking system failure and troubleshooting, or we collect and use your usage activity on Our Services for improving the functions of Our Services or develop more convenient for you.
3. To provide personalized services
We process your Personal Data for providing you with personalized services. For example, we provide recommendations or personalized content based on your activity on Our Services.
4. To develop new products or services
We process your Personal Data for developing new products or services. For example, we collect and utilize information of how you use Our Services, inquiry from you, or questionnaire result for developing new products or services.
5. To provide ads
We process your Personal Data for showing advertisings. We may also show you personalized ads based on your interests. For example, we collect information of your browsing of other website and utilize it for showing advertisings which you might be interested in. You can control what information we use to show you ads by settings.
6. To measure and analyze performance
We process your Personal Data for analyzing and measuring how our services are used. For example, we measure and analyze your visits to and activity on Our Services for optimizing Our Services. We also use information of which ads you interact with for helping advertisers understand the performance or effectiveness of their ads.
7. To communicate with you
We process your Personal Data to communicate with you. For example, we respond to inquiries from you or may send to you a notification about Our Services by using contact information provided by you such as email address. In addition, if you contact us, we will keep a record of the request in order to help solve any issues you might be facing.
8. To protect us, our users, and the public
We may process your Personal Data to protect us, you or other users, or the public interest. For example, we use your account ID and password for detecting, preventing unauthorized use of your account, fraud, abuse, or security risks. We may also use your Personal Data to investigate or address claims or disputes relating to Our Services.
9. Other Purposes
We may process User Information for the purposes prescribed in 8. below.
If you do not provide us with your Personal Data which is necessary for complying with laws or performing the contract between you and us or entering into such contract (e.g., the information required to be entered by you on the user registration screen or on the order screen for a transaction through Our Service), your application for use of Our Service may not be accepted, or you may not be allowed to use part of Our Service.

7. Disclosure, Share, or Transfer of Personal Data
We may share your Personal Data with the following categories of recipients:
i. The following legitimate affiliates;
● a2network GmbH & Co.KG: Immermannstr.41 40210 Dusseldorf Germany
● a2network (Thailand) Co., Ltd. :  1/8 Soi Sukhumvit 39 Sukhumvit Road, Klongtonnue, Watana, Bangkok 10110, Thailand
ii. third-party service providers performing functions or services on our behalf, such as customer support, technical support, delivery support or customer management
iii. third-party IT service providers, such as provider of data storage service or business communication platform service
iv. third-party advertising service providers
v. Except for the recipients prescribed above, we will not disclose your Personal Data to any third party without your prior consent, except where we collected your Personal Data based on any of the legal basis prescribed in 8 below.

8. The legal basis on which we process Personal Data
We process your Personal Data based on a different legal basis depending on the nature of Personal Data and the type of processing involved. We rely on the following legal bases (single or multiple) other than or in addition to your consent, insofar as it applies.
i. Performance of a Contract / Entry into a Contract
Some of Personal Data is processed on the basis that it is necessary for the performance of our agreement with you or for taking steps at your request prior to entering such an agreement. For example, we need to request you to provide your email address, login name, login passwords to create your account for using Our Services in order to perform our obligation under service agreement with you.
ii. Legitimate Interests
A second ground relied upon by us is that it is necessary for the purposes of legitimate interests pursued by us or a third party. These legitimate interests include the operation of Our Services and our business, maintenance and improvement of Our Services, pursuit of the safety of Our Services, such as fraud detection and prevention, charging the payment regarding the chargeable services, providing ads of our services or products or ads of third-party’s services or products, provision of our advertising services to our clients as required by our agreements with them. Further examples are shown in 3. above. We only rely on such a ground where such interests are not overridden by your interests or fundamental rights and freedoms.
iii. Research or Statistics / Preparation of Historical Documents or Archives for Public Interest
A third ground relied upon by us is that it is necessary for research or statistics, or preparation of historical documents or archives for the public interest. For example, we may create statistics relating to the business area to which our services belong for the purpose of our own or third-party’s marketing. We only rely on such a ground where the suitable measures to safeguard your rights and freedoms are taken in place and in accordance with applicable law.
iv. Compliance with a Law
A fourth ground relied upon by us is that it is necessary for compliance with a legal obligation. For example, we are required to retain records for fixed periods of time in order to comply with applicable laws.
v. Prevention of a Danger / Performance of a Task for Public Interest
In some rare cases, there may be necessary for preventing or suppressing a danger to your or other persons’ life, body, or health, or we may need to perform a task for the public interest.

9. What do we do to keep your Personal Data secure?
We seek to take reasonable security measures to protect your Personal Data against loss, misuse, alteration, and divulgation. Such reasonable security measures include use of adequate security software, restricted access, and assigning a person in charge of managing Personal Data.
However, please note that although we take appropriate steps to protect your Personal Data, no website, product, device, online application or transmission of information, computer system or wireless connection is completely secure and therefore we cannot guarantee the security of your Personal Data.

10. How long do we store your Personal Data?
We retain your Personal Data until it is no longer necessary to fulfill the purposes of processing your Personal Data, or until you request us to erase or destroy your Personal Data. We may be required to retain certain information in order to comply with the laws to which we are subject.
Specific retention periods are determined based on the following considerations: purposes of processing, the nature of Personal Data, and the necessity of retaining Personal Data for legal or business reasons. For example, if you are a user of Our Services, we will normally erase your Personal Data within [12] months from the date on which the provision of Our Services is terminated or you become no longer a user of Our Services; however, we may be necessary to retain the whole of part of your Personal Data for the purpose of establishment, compliance, or exercise of legal claims, defense of legal claims, or the purpose of compliance with the law.

11. What are your rights regarding your Personal Data?
Regarding your Personal Data which we collect and store, you have the rights to:
i. request access to and obtain a copy of your Personal Data
ii. receive your Personal Data or request us to send or transfer your Personal Data to other Data Controllers by the automatic means
iii. object the collection, use, or disclosure of your Personal Data
iv. request to erase, destroy, or anonymize your Personal Data
v. request to restrict the use of your Personal Data
vi. request correction or update of your Personal Data
vii. withdraw the consent which you have given to us, except where there is a restriction by law or the contract which gives benefits to you (provided, your withdrawal of consent will not affect the lawfulness of procession made prior to such withdrawal)
viii. complain to expert committee with respect to our processing of your Personal Data. If you are not satisfied with how we process your Personal Data, you may contact us through the Contact Details below.

12. Information for Residents of European Countries
If you are located in the European Countries, you have certain rights and protections under General Data Protection Regulation (“GDPR”) regarding processing of your “personal data” as defined in the GDPR. Some of information that we process may constitute the “personal data”.

13. Our Role as a Controller or Processor
If you are located in one of the European Countries, we act as a “controller” as defined in the GDPR when processing your personal data. We may also act as a “processor” as defined in the GDPR to the extent that we process your personal data on behalf of and at the instruction of another party.

14. Legal Basis of Processing
If you are located in the European Countries, we collect and process your “personal data” based on the following legal basis:
i. Performance of a Contract / Entry into a Contact
ii. Legitimate Interests
iii. Compliance with a Legal Obligation
iv. Protection of Vital Interests
v. Performance of a Task for Public Interest
vi. Consent
Please refer to 5. The legal basis on which we process Personal Data for more details.

15. Automated Individual Decision-Making, Including Profiling
We do not use a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

16. Your Rights
If you are located in the European Countries, regarding your “personal data” which we collect and store, you have the rights to:
i. access to your “personal data” and related information, such as categories of recipient, envisaged retention period, source of acquisition, and obtain a copy of your “personal data” in our possession
ii. rectify your inaccurate “personal data”
iii. erase your “personal data”
iv. restrict on processing of your “personal data”
v. receive your “personal data” which you provided to us and request us to transmit those data to another controller (data portability)
vi. object to the processing of your “personal data”
vii. withdraw the consent which you have given to us at any time (your withdrawal of consent will not affect the lawfulness of procession made prior to such withdrawal)
viii. not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where:
1. the decision is necessary for entering into, or performance of, a contract between you and us;
2. the decision is authorized by Union or Member State law to which we are subject, and which also lays down suitable measures to safeguard your rights, freedoms, and legitimate interests; or
3. the decision is based on your explicit consent.
Those rights may be subject to a certain conditions as set forth in the GDPR.

17. Data Transfers
We transfer your “personal data” to any of our third-party service providers outside of the European Countries. When we transfer your “personal data” to such entity outside of the European Countries, we ensure that appropriate safeguards and protections are took in place pursuant to the GDPR. For example, we enter into agreements including standard data protection clauses adopted by the European Commission or other appropriate arrangements with various entities located outside the European Countries with whom we share your “personal data”. However, please acknowledge that some countries that we transfer your “personal data” might not have appropriate safeguards and protections under the GDPR. If we transfer your “personal data” to any of such countries, we will notify you of the possible risks of such transfer for you due to the absence of an appropriate safeguards and obtain your consent with such transfer. If you wish to receive a copy of documentation related to these safeguards, please contact us.

18. Complaints
If you are located in one of the European Countries, you may file a complaint with the Data Protection Supervisory Authority of the Member State of your habitual residence, place of work, or place of the alleged infringement.

19. Company’s name: a2network Corporation
Address: 1-8-1 Shimo-Meguro, Meguro-Ku, Tokyo, 153-0064, Japan
Established on 9th. November. 2005
Latest Amendment on 21st. December. 2023